38 GLOBEST. REAL ESTATE FORUM JUNE 2020
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sionals to more than 140 pro-
fessionals. He lives and man-
ages by a principle he refers to
as ‘WARE,’ which stands for
warmth, appreciation, respect
and empathy. A philosophy
appreciated by everyone, he
instills this standard when
dealing with each of his team
members, clients and commu-
nity. While promoting a cul-
ture of collaboration at the
company, Liebersohn regu-
larly holds staff meetings to
help brokers focus on reach-
ing their professional poten-
tial, as well as their financial goals. Communicating with all
employees from entry-level associates to principals, he provides
tips on how to become a better producer and he shares his exper-
tise on how to pitch, win and negotiate deals. As a constant sup-
port system, he is generous with his time and employs an open-
door policy. Striving for all team members to succeed, he sets
high productivity expectations and goals within the office, while
offering encouragement and motivation, as well as a dose of
humor, to get the jobs done.
TOM LONDRES
Metro Commercial
A member of the Metro
Commercial team since 1988,
Tom Londres continues to
position the company as a pre-
mier, full-service brokerage
firm. As CEO and president,
Londres oversees a team of 85
professionals across the entire
company platform. Through
his clear vision and communi-
cation, he has created a high-
level, service-minded plat-
form. He continually seeks to
improve practices and guide
company leaders in doing what is right for clients. He has imple-
mented numerous beneficial initiatives and practices at the firm.
He created a library of self-help, self-awareness and best practice
books in each office location and encourages employees to read,
learn and improve. He established and implemented 20 working
mantras, identified as the Metro Fundamentals, which define and
solidify the company’s culture and core principals, in an effort to
guide high-performance and generate ideal work-life balance. He
developed an internal on-boarding and training program for new
agents, he spearheaded a corporate culture workshop, he hosts
work events in and outside of the office, and he additionally
offers employees perks, such as summer hours and a coffee bar.
His efforts keep spirits high and enforce a positive environment
to boost productivity. He also led the company in a complete
rebrand to adapt to the evolution and direction of the industry. In
setting the tone for the company, Londres makes a tremendous
effort to be available to all employees. Eager to receive new ideas,
thoughts and processes, he communicates with his team con-
stantly on a professional and personal level. In addition to one-
on-one conversations, he sends out weekly company-wide emails,
regarding the week ahead. He has successfully created and main-
tained an extremely productive, yet enjoyable work environment
for the company.
DANA JO MARTINO
Berkadia
Having served the industry for
30 years, Dana Jo Martino livesand breathes commercial realestate. Joining Berkadia in2001, she serves as a memberof the firm’s senior management. Holding the title of SVPof the servicing division, sheoversees several loan administration teams. She is known asan expert who is always willingto offer sage advice, a helpinghand, real estate knowledgeand professional guidance.
Eager to take on challenges and embrace change, Martino isnever content with the status quo. She consistently seeks bestpractices and willingly spends countless hours educating herselfon how the new processes work, to analyze and improve uponthem. She relies upon and often learns from her team of experts,while mentoring them on interpersonal growth. She constantlylooks for teachable moments through every question that arisesso that she can impart her knowledge and benefit all involvedparties. An extremely knowledgeable individual, she gladly sharesher expertise and industry sources with anyone who asks. Settingaside what she needs to accomplish, she always finds time for others. Acknowledging the importance of recognizing her teams’needs, she prioritizes one-on-one meetings with staff members.Her leadership style assists professionals in becoming more independent. Though always available and willing to help, sheempowers team members to put in the work themselves and conduct research before coming to her. She empowers and motivatesher team to achieve higher goals, while reminding them of theirworth and value. While her leadership style is often mirrored byothers, Martino additionally serves to mentor and encourageboth young professionals and women within the industry by utilizing her existing network to find opportunities for inclusion, training and development.
KYLE MATTHEWSMatthews Real EstateServices
In 2015, Kyle Matthewslaunched Matthews Real EstateServices as a solution to combatthe dated practices of brokerage. Bringing change to theage-old industry, Matthewsoffers a fresh perspectivethrough his dedication to innovation and creativity. As chairman and CEO, Matthews hascultivated a creative organizational structure and a successful company culture. Through
